Refund processing time and requirements Print

Refund Processing Time and Requirements on Unique Hosting Private Limited

At Unique Hosting Private Limited, we understand that sometimes a customer may need to request a refund. That's why we offer a 30-day money-back guarantee on our hosting services. Here's what you need to know about our refund processing time and requirements:

Refund Processing Time If you decide to cancel your hosting service and request a refund, we will process your refund within 7-10 business days. Please note that this timeframe is an estimate and the actual time it takes to process your refund may vary.

Requirements for Refunds To be eligible for a refund, you must meet the following requirements:

1. Your hosting account must be cancelled within 30 days of the initial purchase date.
2. Your account must be in good standing (i.e. no outstanding balances, fees, or charges).
3. You must have a valid reason for requesting a refund (e.g. dissatisfaction with our service or technical issues that we are unable to resolve).

If you meet these requirements, you can request a refund by contacting our customer support team through our website or by emailing us at support@uniquehosting.com.

Exceptions to Refunds There are some cases where refunds may not be issued. These include:

1. Domain name registration fees (these fees are non-refundable).
2. Fees for additional services, such as SSL certificates or domain privacy (these fees are non-refundable).
3. Requests for refunds made after the 30-day money-back guarantee period has expired.

Conclusion At Unique Hosting Private Limited, we strive to provide the best possible hosting services and customer support. However, we understand that sometimes a refund may be necessary. By following the refund processing time and requirements outlined above, you can ensure that your refund is processed in a timely manner and that you meet the eligibility requirements for a refund. If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact our customer support team.