Refund processing time and requirements
Refund Processing Time and Requirements on Unique Hosting Private Limited
At Unique Hosting Private Limited, we understand that sometimes a customer may need to request a refund. That's why we offer a 30-day money-back guarantee on our hosting services. Here's what you need to know about our refund processing time and requirements:
Refund Processing Time If you decide to cancel your hosting service and request a refund, we will process your refund within 7-10 business days. Please note that this timeframe is an estimate and the actual time it takes to process your refund may vary.
Requirements for Refunds To be eligible for a refund, you must meet the following requirements:
- Your hosting account must be cancelled within 30 days of the initial purchase date.
- Your account must be in good standing (i.e. no outstanding balances, fees, or charges).
- You must have a valid reason for requesting a refund (e.g. dissatisfaction with our service or technical issues that we are unable to resolve).
If you meet these requirements, you can request a refund by contacting our customer support team through our website or by emailing us at support@uniquehosting.com.
Exceptions to Refunds There are some cases where refunds may not be issued. These include:
- Domain name registration fees (these fees are non-refundable).
- Fees for additional services, such as SSL certificates or domain privacy (these fees are non-refundable).
- Requests for refunds made after the 30-day money-back guarantee period has expired.
Conclusion At Unique Hosting Private Limited, we strive to provide the best possible hosting services and customer support. However, we understand that sometimes a refund may be necessary. By following the refund processing time and requirements outlined above, you can ensure that your refund is processed in a timely manner and that you meet the eligibility requirements for a refund. If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact our customer support team.
