Knowledgebase

How to request a refund

How to Request a Refund with Unique Hosting Private Limited

At Unique Hosting Private Limited, we're committed to providing you with top-notch hosting services. If for any reason you're not satisfied with our hosting service, we offer a money-back guarantee. Here's how to request a refund:

Step 1: Check if you're eligible for a refund Before you request a refund, check to make sure that you're eligible for a refund. Refunds are typically available for new customers who cancel within the first 30 days of service. Some plans may have a longer money-back guarantee period, so check your plan's terms of service for details.

Step 2: Contact customer support If you're eligible for a refund and want to request one, contact our customer support team. You can reach us by phone, email, or live chat. Our customer support team is available 24/7 to assist you.

Step 3: Provide your account details When you contact customer support to request a refund, be sure to provide your account details, including your account username and the reason for your refund request.

Step 4: Follow the instructions from customer support Once you've contacted customer support and provided your account details, our team will guide you through the refund process. Depending on your payment method, the refund process may take a few days to complete.

Conclusion At Unique Hosting Private Limited, we stand behind our hosting services and offer a money-back guarantee for new customers. If you're not satisfied with our hosting service, you can request a refund within the first 30 days of service (or longer for some plans). By following the steps outlined above and contacting our customer support team, you can easily request a refund for your hosting service.

Was this answer helpful?

0 Users Found This Useful