Managing Customer Accounts with WHM: A Guide for Reseller Hosts Print

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As a reseller host, managing your customer accounts efficiently is crucial to the success of your business. WHM, or Web Host Manager, is a powerful tool that allows you to manage multiple cPanel accounts from a single interface. In this article, we'll walk you through the process of managing customer accounts with WHM, including creating new accounts, modifying existing accounts, and deleting accounts.

Creating a New Account

To create a new customer account in WHM, follow these steps:

1. Log in to your WHM account.
2. Click on the "Account Functions" option in the left-hand menu.
3. Select "Create a New Account."
4. Enter the required information for the new account, including the domain name, username, password, and email address.
5. Choose the package that the account will be associated with, or create a custom package if necessary.
6. Set any additional options or configurations for the account.
7. Click the "Create" button to finalize the account creation process.

Modifying an Existing Account

To modify an existing customer account in WHM, follow these steps:

1. Log in to your WHM account.
2. Click on the "Account Information" option in the left-hand menu.
3. Select "List Accounts."
4. Locate the account you wish to modify and click on the "Modify Account" button.
5. Make any necessary changes to the account information, such as the domain name, username, or email address.
6. Choose the package that the account will be associated with, or modify the existing package if necessary.
7. Set any additional options or configurations for the account.
8. Click the "Save" button to finalize the changes.

Deleting an Account

To delete a customer account in WHM, follow these steps:

1. Log in to your WHM account.
2. Click on the "Account Functions" option in the left-hand menu.
3. Select "Terminate an Account."
4. Choose the account you wish to delete from the list provided.
5. Click the "Terminate" button to confirm the deletion.

Conclusion

Managing customer accounts with WHM is a straightforward process that allows you to efficiently manage multiple cPanel accounts from a single interface. By following the steps outlined in this guide, you can create new accounts, modify existing accounts, and delete accounts as necessary, ensuring that your reseller hosting business runs smoothly and effectively.


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